PRIVACY POLICY

When you submit a request, we collect the request text, your email address, and your company name if you choose to provide it.

We also collect the page where you submitted the request, the landing page, referrer information, and available UTM attribution parameters. The site records basic usage and conversion events, including page and hero views, action clicks, request starts and submissions, booking and email clicks, and scroll milestones.

We use this information to review and respond to requests, decide whether we may be able to help, understand the kinds of problems visitors bring to us, improve the website and request experience, and evaluate how visitors find and use the site.

Request information is stored through the site's secure backend infrastructure. Access is limited to people and service systems that need it to operate the website, review requests, or maintain the service.

We use service providers for website hosting, data storage, security, and related technical operations. They may process information only as needed to provide those services. If a booking service is added, information you submit directly to that service will also be handled under its own privacy terms.

We retain request and attribution information for as long as reasonably needed to respond, evaluate potential work, understand demand, maintain business records, resolve disputes, and meet legal obligations. We may delete or anonymize information when it is no longer needed.

We use reasonable administrative and technical measures intended to protect information. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

You do not have to submit a request through the site. You may contact us to ask about your personal information or request that we correct or delete it, subject to legal and operational requirements.

We may update this policy as the website or our practices change. The effective date at the top of this page identifies the current version.

For privacy questions or requests, get in touch.